West Brow Fire Department Volunteers Use Active911

Active911

According to Coddington, there are about 24 volunteers at West Brow, and this volunteer network is made up of a conglomerate of EMRs, emergency medical technicians (EMTs), firefighters, nurses, paramedics, and police.

Dispatchers communicate with volunteers through an app called Active911. On this app, volunteers receive calls and alert each other as to who is responding. Officers can also send alerts to make sure volunteers are aware of potential dangers such as tornadoes.

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Try Family SMS Free for 14 days

Active 911 Family SMS

How it Works

When you tap a Response button, it gets sent over to the family member that you added on the users tab. Then, your family member receives a text message letting them know what your response is to that alert. This way they know where you are!

You can use this feature with our free 14-day trial. After that, it’s just $10 from the date of purchase for an entire year for each family member device.

Go ahead and log in, and we’ll walk you through how to set it up.

For Admins:

Optional: If you want more information to be sent to the family members besides just the response, you can select any of the SMS call fields to include and those will be sent within the text message.

Active911

1. Click on the Family tab.

Active911

2. Then click the Add Device button in the left corner.Active911

3. Select the user’s name that will be connected to the family member’s number. Enter in the phone number. Enter in the relationship, if you choose. Click Save.Active911

4. Once you have added a family SMS device, the Family Tab will add that device to the list and will look like this:Active911

For Users:

1. When you log in to the website and go to the tab with your name on it, it will look like this:

2. You can choose to add family SMS devices by clicking the Add Number button. Your free trial applies to all newly added family members! After the 14 days is up, each device is $10 per year.

 Active911

Get started!

Peace of mind for your family for an entire year for just $10? Yes, please! To participate in the free trial for Family SMS for your agency click here: https://www.active911.com/interface/

Mountain Home Fire Department using app to save valuable time

MOUNTAIN HOME, Ark. – It’s called the Active 911 app, and the Mountain Home Fire Department uses it on their phones or iPads for a number of different reasons.​

Mountain Home Fire Captain Kris Quick said, “You can have your hydrants. You can have pre-plans of buildings. You can have Knox Box locations, which is a key that we can access a business if they have a fire alarm or something.”

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UT Dallas student-led emergency response team reducing 911 response times for on-campus injuries

Active911

Any time a 911 call is made from campus to the city’s dispatch system, the fire department is notified as well as the UEMR team through an app called Active 911. However, student EMTs will likely be the first group to respond to the scene of an accident on campus and can attempt to remedy a situation through basic life-support measures before fire department intervention is needed.

“What [the UEMR team]is totally doing is putting medical personnel at the patient’s side much faster, which is a huge benefit for the patient,” Poovey said.

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Close Calls: Fireball Blows Over Heads of Exiting Crews

Active911

Billy Goldfeder examines how exterior command officers’ call for defensive ops helped save firefighters during a complex fire.

As the captain on the first-due engine, I identified numerous hydrants on the block using our Active911 System technology, and at that time Battalion 62 (Hawk) advised of the working fire. I told my driver to pull past the house on the Alpha/Bravo corner, as I knew that based on the size of the house, I would be choosing 400 feet of 1¾-inch dead load line, and I wanted to leave room for the truck companies.

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Training Thursday: Family SMS – BETA

This week, we have rolled out a new feature called Family SMS, which is currently in beta.

How it works: When the user taps a response button, that gets sent over to the family member that you added on the users tab. The family member receives a text message letting them know what your response is to that alert. This way they know where you are.

Now for the training! Here’s how you set it up:

  1. Admins, login to the website and if you aren’t using the new website you will see this message below, so click on the here. This will take you to our new website. You might have to login again and if you do, click “login” at the top.

2. Go to the Agency tab and scroll down to the bottom.

3. To the right of “Enable Family SMS?” It will have “No” highlighted. Click on “Yes” to turn it on for your users.

Optional:

If you want more information to be sent to the family members, you can select any of the SMS call fields to include and those will be sent within the text message.

Once the above steps have been done, any user can add family members. Here’s how:

4. After the user has logged in (you might have to do step 1 above to get to the new website), go to the tab with your name on it.

5. There you will see “Family SMS Phone Numbers” below your devices with a “+ Add Number” button. Click on that button to add the phone number of the member you want to receive text messages.

6.  Type in the member’s phone number and then click the green save button.

7. That’s it! If you ever want to remove them, then click the red trash can icon button.

 

 

FL Fire Dept. Uses New Technology to Improve Response Efficiency

Active911

Mella wanted to provide the Fire Rescue Department with a fast and intuitive touch screen system like the Mondopad, but didn’t need the video conferencing feature. He learned about the Big Touch, a large tablet-like device featuring a fast Intel Core i7 processor running Windows 10 that would allow the fire department to run any applications and pull up multiple layers of information quickly. And, now available with Android hardware, also allowed them to seamlessly run the Active 911 system.

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