iOS Release 1.6.15

Active911 iOS Release

iOS users may have noticed issues with alert volume levels associated with the Critical Alerts notification update released by Apple in iOS 12. We have solved those problems in this release and added additional features, such as new background GPS options, flight mode, and address routing updates that will make the app even easier to use during an incident.

  • Your agencies now stay in order on the settings page according to how they are ordered on the alerts page
  • Flight mode directions allow aircraft to get directions in nautical miles and degrees for more useful navigation
  • Added button to easily view and copy device code when needed
  • Map location will update when an address update is received
  • Extended Background GPS option: Track me for 15 minutes allows agencies to see responder movement during the response phase without draining user battery all the time
  • Users with Override Silent setting will stay in sync
  • Added location services warning to map view when users are in an area with poor connectivity
  • You can now enter multiple lines of text when editing alerts

Active911 Cloud Release 1.2.6

Active911
We have been working hard to improve the dashboard experience for all our admins!

You guys are the unsung heroes of Active911, and we appreciate you letting us know when things don’t work, could be more efficient, or when you have an idea about how something could work better. We built this tool for YOU.

These are the improvements on the platform made in versions released November 2019 to March 2020:

  • Save your zoom level on Webview
  • Users can now download their map data to save a backup when they are about to update it.
  • Export more alerts faster using the Export Alerts CSV
  • Subscription and FamilySMS renewals default to the previous year’s amount
  • Improved dashboard experience for those who are a member of many departments
  • Fixed issues with international payments/sales tax
  • Expiration emails are more reliable to give you more notice
  • Canada agencies can now use Wiz to solve mapping issues
  • Renewal reminder email no longer go out to non-admin users–but you can turn it back on if desired
  • You no longer have to specify device type or page type when adding a device that’s already in the system

Windows PC App 1.11.4


We have been hard at work on improvements to the Windows PC app, including:

  • Flight mode allows aircraft users to get directions in nautical miles and degrees instead of turn-by-turn directions
  • Map location will update when an address is changed
  • Option to follow the position of the device on the map
  • We built long unsent chat messages to be navigable using the arrow key
  • The actual map icon on the PC app will not change when editing from the app until the user hits save
  • When you create a new marker it will appear without needing to change the zoom level

 

Active911 Android Release 1.6.14


We have been behind on our Android releases due to Google suddenly rejecting our releases without an explanation. After getting our lawyer involved, we were able to determine that Google wanted us to require a Terms of Service reaffirmation, so that is included in this update.

  • Updated GPS setting, Track Me for 15 Minutes – This allows agencies to benefit from improved GPS tracking immediately following incident response from a member without draining the user battery all day.
  • Flight mode gives users directions in degrees and nautical miles for aircraft routing
  • Made device code more accessible so users can view or copy it when needed
  • Settings page keeps agencies in the same order as the alerts page
  • Map buttons moved to bottom to make one-handed use easier
  • Users now have to accept the TOS before getting their device code via text–this was a requirement by Google

Aladtec, First Arriving Announce Integration

Active911

RIVER FALLS, Wis. — Fire and EMS agencies using Aladtec Scheduling and Workforce Management software and First Arriving Digital Dashboards can now save time and provide first responders with vivid, big-screen displays for the station that integrate information from both platforms.

When Chaska Fire — which protects some 30,000 residents of their Minneapolis-St. Paul suburb — gets a call for service, Active 911 takes over the display and shows the call information, address, map with driving directions, map with hydrant locations and a Google Street view of the address.

Chaska has one display installed in the locker bay and another in the dispatch office. Others are being added soon in the main office and training room, said Kirsch.

“It gives our members the information they need at a glance.  It can be updated from any computer, and the automatic population of data from Aladtec and Active 911 reduces staff time for updating a dry erase board or printed schedules,” he said.

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