New Windows Release

Today we have released an update to our windows apps. This includes version 1.5.1 for desktop and version 2018.4.17.0 for windows phone and tablet. We have worked to improve the performance of the app on agencies with many active devices. In addition we have improved the apps ability to stay connected to Active911. The list of new features includes:

  • Now supports continuous re-paging until a response button is pressed. This can be enabled by simply ticking the Continuous Repaging check box in the General tab of settings.

  • Ability to un-assign devices from an assignment. This adds the Automatic option to the list of assignments when changing someones assignment.
  • Ability to toggle new chat message notifications on and off. This can be toggled on or off per agency in the agency’s settings tab.

  • Require confirmation when sending alerts to everyone so that users don’t inadvertently spam everyone.

  • Now displays badge of unread chat message count
  • App will always get alerts sent from it regardless of whether the sending device is a member of the receiving pagegroups.
  • Adds support for Mexico

Family SMS

Have you been looking for a clear and easy way to notify your spouse/family when you’re responding to an alert? If so, our new Family SMS feature will meet your needs! As of 4/13/2018, Family SMS is available for use. Family SMS was designed to allow users to add a phone number of a spouse or family member to be notified when the user is responding to a call. Here is how it works:

1) An existing user (a first responder who uses the Active911 app on their smart phone) visits our new website, website.active911.com, and logs in.

2) Within the tab labeled “User”, there is a “Family SMS Phone Numbers” section. Click the “+ Add Number” box, and a new line will appear where a phone number can be entered.

3) After entering the phone number, click the green button on the right side to save the phone number.

4) An “Activate” button will appear to the right. Click that button to complete the setup process.

Once the Family SMS device has been activated, it will receive notifications via SMS text message for each response vocabulary that is selected within the Active911 app by the user’s device.

At this time, only one Family SMS device can be added per user account. Please note that our new website is not fully functional yet. If you need to make changes to your account that don’t involve Family SMS, please use our current website, active911.com.

If you have questions about Family SMS, or need help getting it setup, please contact our support team. You can email them at support@active911.com, or call 541-223-7992.

Chat and Non-emergency messaging are now in the Android app!

Hello everyone! We have released version 1.6.0.8 of Active911 for Android. This release comes with a few new features. The first one you will probably notice is the new chat message icon in the top right of the screen. When you click on the new chat button it will bring you to a view where you can enter a chat room for any agency that you are a member of. You can then have discussions within your agency. All chat messages are persistent so you will be able to see what others have said when you didn’t have the app open. If you have any thoughts on the new chat interface, let us know!

 

 

 

 

 

 

Another new feature that is introduced in this version is the “Off Duty, but Available” option for duty status. With this setting, your device may use more battery as it will keep your GPS on. Your device will report your position to Active911 Servers even while the screen is off and in your pocket. You will not be notified of new calls unless there is an incident within 5 miles of your location. If there is an incident nearby, your phone will alert you.

 

 

 

 

 

 

And finally, we have introduced non-messaging alerting! If you have the permission to send alerts from your device, then you now have the option to send a low priority alert. Low priority alerts are just like regular alerts, except that they will sound off differently. This way you can send alerts to people that don’t require them to act immediately and reduce alarm fatigue.

 

In addition to these new features, we have implemented a few improvements. When you send alerts from the app, they will show up on your device when it has been confirmed that they have been received by our servers. And the app should be working much more smoothly on large agencies with many devices.

 

Windows Apps Updated

Hello everyone! Today I’m excited to announce that we have released another update to all of our Windows platforms. This update went live yesterday and if you are running Active911 on your Windows Phone, Windows Tablet, or Windows PC, then you should already have the update or have seen a prompt to perform the update. As our last update to these apps completely redesigned phone and tablet, this release adds more features, optimizations, and bug fixes! The new features are as follows, but special focus was given to improving the app’s connection to Active911 servers and improving performance for agencies with many devices.

Features Include:

  • Support for non emergency messages. You can now send non-emergency alerts as well as hear a different tone when non-emergency alerts are received.

  • You can also edit markers and the changes will be reflected instantly across all Active911 devices.

  • And when viewing the report of a call, you have an option to email the report generated.

  • The responses list is sort-able
  • Responses are remembered per alert instead of per device.
  • The PC app can specify which port it listens on for external GPS devices
  • The PC app has a visual cue to tell you the current connection status to Active911 servers.

 

New Windows Apps Update!

Today we launched an update to all three of our apps for the Windows platforms. For our PC app this means a regular update with new features, but this also brings our phone and tablet apps much more in line with the PC. Therefore our phone and tablet apps have a new look and feel and have been given all the features that the PC app has.

phone_alert_detail tablet_alert_detail

In these images of the phone and tablet apps, you can see that they have an almost identical view layout.

In addition to the updated views and feature parity with the desktop app, there have been a number of new features such as:

  • New feature to send chat messages within an agency
  • Added turn by turn directions to the desktop app
  • New AVL reporting feature in the desktop app allows you to push personnel positions to another program
  • New colors have been added to map icons
  • Added the ability for the desktop app to preview ringtones before selecting them

And some improvements and bug fixes include:

  • Improved the way we keep an active connection to Active911 which is much more stable
  • Uses more readable font size on locations
  • Update Available popup no longer nags the user and blocks the use of the app

New Android Version Released Last Friday!

A new version of Active911 for Android has been released last Friday. The version number is 1.5.8.5. You can get it from the Play Store with the following changes listed below.

New Features:

Unassign Devices

You can now un-assign devices from an assignment. ?For yourself, you can do this from the Settings View.

First, select the “Active911Assignment” option under the Agency. ?Then, select “Automatic”.

Screenshot_20171002-171814Screenshot_20171002-171743

This will unassign you, defaulting to “Unassigned” unless you have a different assignment scheduled in the calendar.

You can also do this from the Personnel View.

First, long-press a device you want to unassign. ?If you want to unassign multiple devices, tap each other one you want to unassign until all are highlighted.

Then, tap the dropdown and select “Automatic”.

Screenshot_20171002-171129??Screenshot_20171002-171137

Now, hit “ASSIGN” to apply the changes. ?You can choose to make the update “Silent” or “Notify Users” if you want their ringtone to sound.

The selected devices will go back to “Unassigned” unless they have another assignment scheduled in the calendar.

Screenshot_20171002-171145??Screenshot_20171002-171204

 

Email Alert Report

You can now send an email of the alert report.

First, go to the alert report by tapping “Report” in the Alert View.

Screenshot_20171002-171258

Then, hit the “EMAIL REPORT” button.

Screenshot_20171002-171302

This will bring up an email with the Alert Report as well as the Alert’s details in your default email client.

Screenshot_20171002-171318

 

Dark Theme Maps

If you are using either of the Experimental Dark themes, the Map View will now be dark themed as well.

Screenshot_20171002-171432

 

Marker Colors

We have now added additional marker colors, so you can now choose any of the following:

    • Brown
    • Purple
    • Yellow
    • Pink
    • Green
    • Fluorescent Green
    • Light Blue
    • Black

Real-time Marker Updates

Location marker changes now update in real time.

If you update the location or color/icon of a marker on one device, all other devices in your agency will immediately see the changes made to the marker.

 

Bug Fixes:

  • Uninstalling the app now clears the app’s data.
  • Fixed a bug where multiple lines in the notes field would cause “Send Alert” to return an error.
  • Fixed a bug where the settings menu wouldn’t show pagegroups after startup.
  • Fixed a bug preventing the report view from showing data.

PC App Version 1.1.6 is Now Live!

We have just released version 1.1.6 of our application for desktop PCs! There have been some bug fixes including fixes to position reporting and issues with GPS logging. The GPS system has also been overhauled for improved accuracy when using external GPS devices. Now the PC app should have as good of an idea where you are as your phone does!

In addition to the bug fixes, we have added some new features. You can now clear all alerts easily from the settings window, and you can toggle the debug mode on in order to collect logs from the settings window.

If you have further questions about this version, please send them to our support team at support@active911.com.

Stay Safe!

PC App Version 1.1.3 Released

We have released Active911 for PCs version 1.1.3 today which contains the following improvements.

  1. Bug fix for the a disconnect issue causing the app to stop receiving alerts on some PCs.
  2. Bug fix for missing initial location.
  3. Bug fix for losing data when the app exits incorrectly via a force quit or crash.
  4. Bug fix for inaccuracies when using the ruler to measure distances.
  5. Removed everyone from list of pagegroups that can be joined.
  6. Added feedback when attempting to join or leave a locked pagegroup.
  7. Added improved logging in order to improve user experience. (We only receive logs when you manually sends them to us.)

Announcing Active911 for Windows Desktop and Tablet!

Today I have the pleasure of announcing the public release of our Active911 app for both Windows Desktop computers and Windows Tablets! These are two separate apps that are now available to you. The desktop version can be installed on Windows XP, 7, 8, 8.1, and 10 while the Tablet version can be installed on Windows 8.1 and 10. The biggest difference to consider when choosing for your platform is that the desktop version is optimized for a mouse and keyboard while the tablet version is optimized for touch input.

release_desktop
release_tablet
Windows Desktop App Windows Tablet App
Download: Active911 Desktop App Download: From the Microsoft Store
Information: wiki.active911.com/wiki/index.php/Windows_PC

You can download either one from the links listed above. Once you have entered a device code you will start receiving alerts and can use all of the features within the apps.

If you are interested in reading about all of the features in the Windows Desktop App, they have all been documented in previous blog posts:?https://blog.active911.com/2016/03/updates-on-the-latest-pc-beta/, https://blog.active911.com/2016/04/updates-to-pc-beta/, https://blog.active911.com/2016/05/new-pc-beta-release/

New PC Beta Release

This week we have released an update for the PC Beta app. Much like the previous PC Beta updates, there have been many new features and changes. The most exciting of which is that the app will now communicate directly with any GPS unit on the computer it is running! This means that although you can use GPSDirect or GpsGate, it is not necessary; GPS reporting should just work out of the box.

We have also overhauled the startup process. This was in an effort to improve the overall performance of the app in addition to fixing the spinning green bar issue that some were experiencing.

And for some more visual features, the settings window has been packed full of options. Settings are divided up in to three tabs: General, Mapping, and Agencies. The General tab provides the common settings that pertain to the program. A new feature here is the addition of themes. Currently a Dark or Light Theme can be selected.

generalSettings

 

The Mapping tab includes all of the options relating to the map’s presentation of information. In addition to settings that you are probably familiar with from our other apps, there is the option to set a default map style and a default location. The default map style sets which map layer should be displayed when the app starts up. This can be Aerial, Aerial With Roads, and Roads. The default location let’s you specify a concrete location for the PC. This can be useful in case you either don’t have a GPS or the PC is always in one place.

mappingSettings

 

And the Agencies tab lets you specify different options for each agency that you are a member of. Common settings from the other apps are present as well as choosing a ringtone.

AgencySettings

 

To wrap things up, I will leave you with a preview of the different themes:

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