Chat and Non-emergency messaging are now in the Android app!

Hello everyone! We have released version 1.6.0.8 of Active911 for Android. This release comes with a few new features. The first one you will probably notice is the new chat message icon in the top right of the screen. When you click on the new chat button it will bring you to a view where you can enter a chat room for any agency that you are a member of. You can then have discussions within your agency. All chat messages are persistent so you will be able to see what others have said when you didn’t have the app open. If you have any thoughts on the new chat interface, let us know!

 

 

 

 

 

 

Another new feature that is introduced in this version is the “Off Duty, but Available” option for duty status. With this setting, your device may use more battery as it will keep your GPS on. Your device will report your position to Active911 Servers even while the screen is off and in your pocket. You will not be notified of new calls unless there is an incident within 5 miles of your location. If there is an incident nearby, your phone will alert you.

 

 

 

 

 

 

And finally, we have introduced non-messaging alerting! If you have the permission to send alerts from your device, then you now have the option to send a low priority alert. Low priority alerts are just like regular alerts, except that they will sound off differently. This way you can send alerts to people that don’t require them to act immediately and reduce alarm fatigue.

 

In addition to these new features, we have implemented a few improvements. When you send alerts from the app, they will show up on your device when it has been confirmed that they have been received by our servers. And the app should be working much more smoothly on large agencies with many devices.

 

Windows Apps Updated

Hello everyone! Today I’m excited to announce that we have released another update to all of our Windows platforms. This update went live yesterday and if you are running Active911 on your Windows Phone, Windows Tablet, or Windows PC, then you should already have the update or have seen a prompt to perform the update. As our last update to these apps completely redesigned phone and tablet, this release adds more features, optimizations, and bug fixes! The new features are as follows, but special focus was given to improving the app’s connection to Active911 servers and improving performance for agencies with many devices.

Features Include:

  • Support for non emergency messages. You can now send non-emergency alerts as well as hear a different tone when non-emergency alerts are received.

  • You can also edit markers and the changes will be reflected instantly across all Active911 devices.

  • And when viewing the report of a call, you have an option to email the report generated.

  • The responses list is sort-able
  • Responses are remembered per alert instead of per device.
  • The PC app can specify which port it listens on for external GPS devices
  • The PC app has a visual cue to tell you the current connection status to Active911 servers.

 

New Windows Apps Update!

Today we launched an update to all three of our apps for the Windows platforms. For our PC app this means a regular update with new features, but this also brings our phone and tablet apps much more in line with the PC. Therefore our phone and tablet apps have a new look and feel and have been given all the features that the PC app has.

phone_alert_detail tablet_alert_detail

In these images of the phone and tablet apps, you can see that they have an almost identical view layout.

In addition to the updated views and feature parity with the desktop app, there have been a number of new features such as:

  • New feature to send chat messages within an agency
  • Added turn by turn directions to the desktop app
  • New AVL reporting feature in the desktop app allows you to push personnel positions to another program
  • New colors have been added to map icons
  • Added the ability for the desktop app to preview ringtones before selecting them

And some improvements and bug fixes include:

  • Improved the way we keep an active connection to Active911 which is much more stable
  • Uses more readable font size on locations
  • Update Available popup no longer nags the user and blocks the use of the app

New Android Version Released Last Friday!

A new version of Active911 for Android has been released last Friday. The version number is 1.5.8.5. You can get it from the Play Store with the following changes listed below.

New Features:

Unassign Devices

You can now un-assign devices from an assignment. ?For yourself, you can do this from the Settings View.

First, select the “Active911Assignment” option under the Agency. ?Then, select “Automatic”.

Screenshot_20171002-171814Screenshot_20171002-171743

This will unassign you, defaulting to “Unassigned” unless you have a different assignment scheduled in the calendar.

You can also do this from the Personnel View.

First, long-press a device you want to unassign. ?If you want to unassign multiple devices, tap each other one you want to unassign until all are highlighted.

Then, tap the dropdown and select “Automatic”.

Screenshot_20171002-171129??Screenshot_20171002-171137

Now, hit “ASSIGN” to apply the changes. ?You can choose to make the update “Silent” or “Notify Users” if you want their ringtone to sound.

The selected devices will go back to “Unassigned” unless they have another assignment scheduled in the calendar.

Screenshot_20171002-171145??Screenshot_20171002-171204

 

Email Alert Report

You can now send an email of the alert report.

First, go to the alert report by tapping “Report” in the Alert View.

Screenshot_20171002-171258

Then, hit the “EMAIL REPORT” button.

Screenshot_20171002-171302

This will bring up an email with the Alert Report as well as the Alert’s details in your default email client.

Screenshot_20171002-171318

 

Dark Theme Maps

If you are using either of the Experimental Dark themes, the Map View will now be dark themed as well.

Screenshot_20171002-171432

 

Marker Colors

We have now added additional marker colors, so you can now choose any of the following:

    • Brown
    • Purple
    • Yellow
    • Pink
    • Green
    • Fluorescent Green
    • Light Blue
    • Black

Real-time Marker Updates

Location marker changes now update in real time.

If you update the location or color/icon of a marker on one device, all other devices in your agency will immediately see the changes made to the marker.

 

Bug Fixes:

  • Uninstalling the app now clears the app’s data.
  • Fixed a bug where multiple lines in the notes field would cause “Send Alert” to return an error.
  • Fixed a bug where the settings menu wouldn’t show pagegroups after startup.
  • Fixed a bug preventing the report view from showing data.

PC App Version 1.1.6 is Now Live!

We have just released version 1.1.6 of our application for desktop PCs! There have been some bug fixes including fixes to position reporting and issues with GPS logging. The GPS system has also been overhauled for improved accuracy when using external GPS devices. Now the PC app should have as good of an idea where you are as your phone does!

In addition to the bug fixes, we have added some new features. You can now clear all alerts easily from the settings window, and you can toggle the debug mode on in order to collect logs from the settings window.

If you have further questions about this version, please send them to our support team at support@active911.com.

Stay Safe!

PC App Version 1.1.3 Released

We have released Active911 for PCs version 1.1.3 today which contains the following improvements.

  1. Bug fix for the a disconnect issue causing the app to stop receiving alerts on some PCs.
  2. Bug fix for missing initial location.
  3. Bug fix for losing data when the app exits incorrectly via a force quit or crash.
  4. Bug fix for inaccuracies when using the ruler to measure distances.
  5. Removed everyone from list of pagegroups that can be joined.
  6. Added feedback when attempting to join or leave a locked pagegroup.
  7. Added improved logging in order to improve user experience. (We only receive logs when you manually sends them to us.)

Announcing Active911 for Windows Desktop and Tablet!

Today I have the pleasure of announcing the public release of our Active911 app for both Windows Desktop computers and Windows Tablets! These are two separate apps that are now available to you. The desktop version can be installed on Windows XP, 7, 8, 8.1, and 10 while the Tablet version can be installed on Windows 8.1 and 10. The biggest difference to consider when choosing for your platform is that the desktop version is optimized for a mouse and keyboard while the tablet version is optimized for touch input.

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release_tablet
Windows Desktop App Windows Tablet App
Download: Active911 Desktop App Download: From the Microsoft Store
Information: wiki.active911.com/wiki/index.php/Windows_PC

You can download either one from the links listed above. Once you have entered a device code you will start receiving alerts and can use all of the features within the apps.

If you are interested in reading about all of the features in the Windows Desktop App, they have all been documented in previous blog posts:?https://blog.active911.com/2016/03/updates-on-the-latest-pc-beta/, https://blog.active911.com/2016/04/updates-to-pc-beta/, https://blog.active911.com/2016/05/new-pc-beta-release/

New PC Beta Release

This week we have released an update for the PC Beta app. Much like the previous PC Beta updates, there have been many new features and changes. The most exciting of which is that the app will now communicate directly with any GPS unit on the computer it is running! This means that although you can use GPSDirect or GpsGate, it is not necessary; GPS reporting should just work out of the box.

We have also overhauled the startup process. This was in an effort to improve the overall performance of the app in addition to fixing the spinning green bar issue that some were experiencing.

And for some more visual features, the settings window has been packed full of options. Settings are divided up in to three tabs: General, Mapping, and Agencies. The General tab provides the common settings that pertain to the program. A new feature here is the addition of themes. Currently a Dark or Light Theme can be selected.

generalSettings

 

The Mapping tab includes all of the options relating to the map’s presentation of information. In addition to settings that you are probably familiar with from our other apps, there is the option to set a default map style and a default location. The default map style sets which map layer should be displayed when the app starts up. This can be Aerial, Aerial With Roads, and Roads. The default location let’s you specify a concrete location for the PC. This can be useful in case you either don’t have a GPS or the PC is always in one place.

mappingSettings

 

And the Agencies tab lets you specify different options for each agency that you are a member of. Common settings from the other apps are present as well as choosing a ringtone.

AgencySettings

 

To wrap things up, I will leave you with a preview of the different themes:

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Updates to PC Beta!

This week we have an update to the PC Beta app that we have been building improvements into. This version should be more stable than previous versions and be considerably closer to a public release. There is still room for many features and improvements, but it has all of the most basic functionality built in already.

The first thing I will introduce you to is the right click menu since it will lead us in to many of the new features in this build. Whenever you right click on the map, you will get a context menu that pops up with some information and a few options. The first line is going to be the exact latitude and longitude position that you clicked on. Right clicking on the map also drops a target at those coordinates, and the last option is to remove that target if you don’t want it to display anymore.

contextmenu

In this build you can create and edit alerts. There are three different locations in the app where this option is present. The first place you may notice it is as the first button in the Active911 menu at the top of the screen. This button will always create a new alert, but if you would like to edit an existing alert, an Edit button will display in the top left area of an alert’s details. You can also create and edit an alert by right clicking on the map and using the alerting menu. If there is an alert drawn on the map, this will allow you to edit that alert. The following three images shows where to find these alerting options.

AlertingOptions

Note that if any of these options are greyed out or missing, your device may not have the Send Alerts capability enabled for your device. This capability can be enabled through the web console.

After you have select create or edit alert, you will see a window allowing you to input information, choose page groups, and complete the alert.

alertwindow

 

 

The Markers option in the right click menu is disabled right now, but the distance ruler is enabled. You can use the distance ruler to measure distances much as you would in the Android or iOS app. Just select distance ruler on the menu. Then the map will lock into place so that it cannot be moved around and you can draw a line with the mouse. The distance of the line will be displayed in the bottom of the screen. Note that if you want the line to show up in english or metric units, you can set your preference in the settings. Once you are done measuring with the ruler, just right click again and select End Ruler Mode.

distanceruler

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The next neat addition is the ability to change the map type. Aerial, Aerial With Roads, and just Roads are the currently supported options.

And finally, the Overview and Personnel options in the View menu are enabled. You can switch between a view of your alerts and alert information to a view that contains all of your personnel. Personnel are organized by assignments and the distance to each member is displayed with their last response to a call. Note that distance and call information is only displayed on a member if they have reported their position or responded to a call in the last two hours.

That wraps up this PC Beta update. I look forward to your comments and to pushing more features in the future!

New Marker Feature in iOS Beta

We have been busy working here in the office lately! Today we get to share some of the fruits of all this hard work with you. We have released an update to the iOS Beta app that has some improvements and one exciting new feature. Mainly, we have added the ability to create map markers from within the iOS app!

If you are an iOS beta tester and you want to have access to the new create marker feature, then you will need the ‘Edit Map Markers’ capability enabled for your device. Find your device on the device tab of the web console, and edit it to enable this capability. You will need to restart the app on your phone in order for this change to take effect.

enable_marker_edi

In order to support this new feature, we have had to make room on the secondary bar that shows up on the bottom of the map when the screen is held. Now, the Nearest Marker button and the Create Marker button are combined into one button that is labeled ‘Marker’. When you select this button, it will pop up a submenu that contains the two options.

create_marker_menu

Similarly, the Create Alert button has been labeled ‘Alert’ and will popup a submenu giving you a create alert option with an edit alert option.

create_alert_menu

After selecting a location on the map and navigating to the create marker option, you will be brought to a view that will ask for some basic information. You can provide a title and description for the new map marker. In addition you have the option to select the new markers color and icon. And just to make it easy to see what the marker will look like once it is created, there is a preview of the marker that will update as you select different colors and icons. Finalize the creation of a new marker by selecting Create in the upper right portion of the screen.

marker_animation

Now if there is a missing location in your area, you can add it just from your phone!