Training Thursday: How to download a device list

We released this feature a bit ago, but wanted to highlight how an admin or someone with the edit devices permission can download a device list.

  1. Login to active911.com in the member access area and click on the “Devices” tab.
  2. At the top of the devices tab, there is a “+Download Device List” button. Click on that button.

3. Once you have clicked on that button, a window like the one below will pop up. You can then select what information you would like to download.

4. If you select the top check box, all categories will be selected. Otherwise you can choose what information you would like.

5. Once you have selected the information you want downloaded, click “Submit.” A CSV file will get downloaded with the list of devices and the information that you wanted about them.

Training Thursday: Do you know how to customize your response buttons?

This week for Training Thursday, we decided to create a blog post showing you how to customize response buttons! This can be done on our website, but you must be an admin or have the edit agency permission.

Here are the steps:

1. Go to www.active911.com and login under the member access area.

 

2. Once logged in, click on the agency tab and scroll down to the bottom.

3. At the bottom there is a response vocabulary section with 5 boxes. The defaults in the boxes are, “Resp”,”OnScen”,”Cancl”,”Avail”, and “Unvl”.

4. Click on a box and it will highlight. 

5. Then you can enter in the response you would like to use up to 6 characters.

6. Once you have added it, the box will turn green and the apps on your agency will be updated the next time they are opened.

If you have further questions about how to make these changes please contact us at support@active911.com!

Training Thursday Tip: Continuous Re-paging Feature

Happy New Year Everyone! We are really looking forward to a great 2018! We are on another short week due to the holiday, which means we didn’t get to making a Training Thursday video. Instead, let’s talk about the new continuous re-paging feature on Android and iOS devices. Windows it’s coming soon! We’ve been getting quite a few questions about it so we wanted to help make the feature more clear.

Continuous re-paging was created with the deep sleeper in mind. It will continuously make an audible sound at you until you acknowledge it in some way. The sound will be the tone that you have selected for your agency in the settings of the app.

Here are the specifics for both clients to help add some clarity to the new feature:

iOS devices:

If you have this button turned on (the switch will be green), you will need to open the app or respond to get the audible to stop making a sound.

Android Devices:

If you have the continuous re-paging box checked in your settings of the app, you will need to either open the app, or expand or swipe away the Active911 notification in your notification bar.

If you have “Auto-Open” set, you will need to interact with the alert to make it stop ringing.

If you have Popup Dialogue set, you can click any of the buttons to turn off the continuous re-paging option.

If you have Original Auto-Open set, you need to interact with the alert by tapping any of the links, or even just scrolling down to see the notes.

 

 

Voting is open for the t-shirt design contest!

Please vote for your favorite design at the bottom of this post! You may vote once and the voting ends at 11:59 pm PST on December 10th! Thanks to our artists for these submissions!

  • Craig Stephenson of Pendleton Fire Department

  • Cameron Appleton of Sproat Lake Fire Department

  • Matt Quarles of Hickory Fire Department

  • Douglas Toledo of Nissequogue Fire Department

 

 

Tshirt Blog Pic

Interested in winning an $800 Galls gift card? Then send us your awesome t-shirt designs! We are looking for sweet original art work done by our members that we can print on our 2018 t-shirts!

How the contest will work:

After the designs have been submitted, there will be a week of voting. The top 10 finalists after the voting period ends will get feedback, and be given a week to make tweaks to their designs. We will then pick the 1st, 2nd, and 3rd place winners.

Rules:?

  1. Participants must be 18 years or older.
  2. Each person may submit up to 3 design entries.
  3. Even though you may submit 3 designs, you can only win one prize even if all 3 designs place in the top 10 of voting.
  4. Only submit original work made by you. Your design should not contain Active911’s nor anyone else’s logo, art, or material.
  5. Active911 has the right to use all art that has been submitted as we wish.

Round 1

  • All entries need to be submitted by 11:59 pm PST on December 3rd.
  • Link to voting will be provided via email, FB, and Twitter.
  • Voting will begin at 4 pm PST Dec. 4th and go until 11:59 pm PST December 10th.

Round 2

  • Top 10 finalist will be notified by 4 pm PST Dec. 11th.
  • Feedback will be sent out to finalist by 4 pm PST Dec. 13th.
  • Finalist final designs must be resubmitted by 11:59 pm PST Dec. 20th.
  • Winners will be notified by 4pm PST Dec. 22nd.

How to Submit your Design:

  1. Submit your design(s) to contact@active911.com.
  2. Put “T-Shirt Contest” in the subject line.
  3. Include your name, department, and email address.
  4. Also if you have a name for your design, we would love to hear it!

Prizes:

  • Grand Prize: $800 gift card to Galls & a t-shirt.
  • 2nd Place: $400 gift card to Galls & a t-shirt.
  • 3rd place: $200 gift card to Galls & a t-shirt.
  • 4th-10th place: $100 gift cards to Galls.

iOS Version 1.5.15 – Background Location Reporting

Hey everyone, we just released iOS Version 1.5.15 to the App Store and I want to give you an overview of our latest feature, Background Location Reporting.

This new setting, “Background GPS”?can be selected below the old GPS setting, which we have renamed “Foreground GPS”.

IMG_0001

There are 3 options available for this setting.

By default, this option is set to “Off”, so the app will behave as it always has unless a new option is selected.

IMG_0002

The first option that can be selected is “Precise Accuracy”. ?This will likely increase battery usage by a fair amount, but will give the most accurate position and update the most frequently.

While “Precise Accuracy” is on, a blue bar will appear when Active911 is backgrounded, showing that Active911 is still broadcasting your position updates.

IMG_0007

The other option that can be selected is “Reduced Accuracy”. ?This will use less battery, but also update less frequently, only triggering a position update if you have moved 500+ meters.

(For more technical information on the iOS feature we use for “Reduced Accuracy”, see this page)

While “Reduced Accuracy” is on, there will not be any indication to the user while the app is backgrounded since we are only accepting passive updates from iOS.

Important Notes:

This new setting only applies when Active911 is in the background, it has no effect on the position reporting when the App is open, the Foreground GPS setting still controls that.

Because of strict controls in iOS, the app must be opened once in order to initialize this kind of background reporting.?This means that, if you reboot your device, the Active911 app must be opened at least once before Background GPS will start working again.

Also, if you are ever stationary for more than a few minutes, the app will stop reporting your position until you start moving again. Therefore, you may disappear from the map, but then reappear when you start moving again.