UT Dallas student-led emergency response team reducing 911 response times for on-campus injuries


Any time a 911 call is made from campus to the city’s dispatch system, the fire department is notified as well as the UEMR team through an app called Active 911. However, student EMTs will likely be the first group to respond to the scene of an accident on campus and can attempt to remedy a situation through basic life-support measures before fire department intervention is needed.

“What [the UEMR team]is totally doing is putting medical personnel at the patient’s side much faster, which is a huge benefit for the patient,” Poovey said.

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Family SMS subscriptions are now available for the agency to purchase!

One of our newest features just got better! We can now accept payments from your department for Family SMS notifications!

You sent great feedback and we have enabled our departments to provide this service to you and your teams! Give your significant other immediate SMS notifications when you are responding to a call. This is the fastest way to notify a loved one without delaying response time.

In order to use this feature, you must have a paid subscription with us or an active trial.

If you are renewing or purchasing a new agency subscription, you can add Family SMS from the same page! The cost is $10.00 per device for a year subscription.

Example of the new payment modal

If your department has paid for both traditional device subscriptions and family sms subscriptions, you can now see how many are being used in the same location on the agency tab.

Lastly, if you need to add more family sms subscriptions to your account, we have you covered! There is a “+ Family Subscriptions” button now on the family tab where you can add family sms subscriptions. To the left of it you can see how many are available and how many are being used. This means too that when you go to add a device to the family tab, you can assign them an agency family sms subscription!

New look in the top right corner of the family tab

If you have any questions about how family sms works or about purchasing family sms subscriptions, please call us at 541-223-7992 or email us at support@active911.com!

Active911 Price Increase

Active911 will be increasing the base price of our services by $1.25 effective January 1st, 2019. Any PO’s or payments made before then will be honored at our current pricing model.

It has been nearly three years since our last increase. In that time inflation has risen 7%, with an expected increase of 2.5% for the coming year. Tracking inflation allows us to continue adding essential tools and features to the core of Active911 that helps you do your job better, faster, and more effectively. Features like continuous re-paging, overriding silent, non emergency messaging and all the other great ideas in our ideas portal.

Additional Details:
We realize many of you have already locked in your budget for the upcoming year and this increase could cause some difficulties. To help, we have extended our renewal time from 90 days to 120 days, which gives everyone renewing in the first quarter the ability to make a PO or purchase at our current price for the year. For agencies with renewals outside of that time range with a fixed budget for the year, our support team will be able to help you when your renewal time arrives.