New Android Release in the Play Store!

Go to the Google Play Store App on your Android device and search for Active911. You will see version is ready for you to update! Here are the new features that are in it!

New Features

  • Delete chat messages individually.

    When you are on the chat tab, all individuals have the ability to delete their own chat messages. Admins can give any device the capability to delete any messages out of the chat tab by going to the devices tab on the website and checking “Edit Chat.”

Admins need to check the edit chat capability for each device to allow them to delete any chat messages.

  • Map marker view when tapping on a marker to see extended information. 

    Now when you tap on a map marker that has a description associated with it, you will see the name of the marker and the description.

Now you can see all the details of the description for map markers.

  • No longer a default agency when you send an alert from the app. 

    If you are part of multiple agencies, you will now have to select which agency you want to send an alert to.


  • Sending an alert to “everyone” requires confirmation.

    This new feature should minimize the number of alerts that are accidentally sent to everyone in your agency, rather than to a specific page group.

  • Non-emergency bug fix.

    Previously, if you selected the “non-emergency” option when creating an alert in the Android app, the alert wouldn’t be delivered to devices. That has been fixed.

  • Active911 logo is visible in notification status bar for Samsung Devices

    On some Samsung devices, the new Active911 icon/color was very difficult to see in the notification status bar. We made some adjustments, and the icon should be visible no matter your device and theme/color options you’ve selected on your device.

If you have questions about any of these new features please contact our support team at or at 541-223-7992.