Introducing the Windows PC App

We have released an early build of Active911 for Windows PCs. All of the base functionality is in place which will give us a good foundation for future updates. There are still features that we plan on adding and there may be some strange bugs in these early stages. If you would like to give it a try, you can find all the information you need at: under the Windows PC Beta heading.

There is also a PC App category on our forums for you to share your experiences with the PC App:

PC App Alert List

PC App Alert Details

PC App Personnel

Straight from Support: Use your department GIS Data for mapping

As many of you know, Active911’s default mapping system uses Google Maps to provide you with routing and directions. We take the address sent to us by your dispatch, and search Google Maps for that address. Whatever Google Maps returns as the result is where we route you for the call. Google Maps is great, but it’s not perfect. Some of our departments have had issues with addresses in the wrong location, streets labeled incorrectly, and many other issues that could not be solved easily by using only Google Maps.

In an effort to help departments whose routing through Google Maps is poor or inaccurate, we have developed a new mapping system called ?Wiz?. Wiz is in a very early beta phase, and uses shapefiles provided by users that contain the address information for the locations in their response area. Specifically, the shapefiles need to contain the address number, street name, city name, and zip code. When that information is entered into Wiz, we search Wiz for the address sent to us by a dispatch center for an emergency, rather than defaulting to Google Maps. If we are unable to find the address using Wiz, the system will then attempt to use Google Maps.

If you’re interested in beta testing Wiz, please send an email to expressing your interest, along with a shapefile that contains the address number, street name, city name, and zip code for all the locations in your area.

The Constant Learner: Windows Tablet Beta has arrived.

I have been working hard on the Windows Tablet version of our app for quite some time now, and I am happy to let you all know we are opening testing up to beta testers. ?We have a good amount of functionality already in place, with more to be added as we add to our Beta offering in preparation for releasing it to everyone. Here is a quick preview of some of the more common pages in other apps. When we thought about the layout of the app, we wanted to go with a more native look and feel as well as making optimal use of the screen space.

A view of the settings page

A view of the settings page

Agency View

Agency View

A typical view of the alert

Alert view

We are currently looking for Beta Testers, If you are interested instructions can be found at the below link:

App Crashing on iOS 6 devices

With the latest release of the Active911 app for iOS devices, a bug has been introduced which causes the app to crash on startup. The problem is related to a library we updated in this release. We are working on a way to resolve this issue and will keep you updated. If you have an iOS 6 device, please do not update your app to version 1.5.3.

Update: (Saturday, Nov 7) we have sent a fix to Apple. ?We are waiting for them to let us beta test it (beta app review). ?The fix also has a patch for missing text in the details area.