New Android Version Released Last Friday!

A new version of Active911 for Android has been released last Friday. The version number is You can get it from the Play Store with the following changes listed below.

New Features:

Unassign Devices

You can now un-assign devices from an assignment.  For yourself, you can do this from the Settings View.

First, select the “Active911Assignment” option under the Agency.  Then, select “Automatic”.


This will unassign you, defaulting to “Unassigned” unless you have a different assignment scheduled in the calendar.

You can also do this from the Personnel View.

First, long-press a device you want to unassign.  If you want to unassign multiple devices, tap each other one you want to unassign until all are highlighted.

Then, tap the dropdown and select “Automatic”.

Screenshot_20171002-171129  Screenshot_20171002-171137

Now, hit “ASSIGN” to apply the changes.  You can choose to make the update “Silent” or “Notify Users” if you want their ringtone to sound.

The selected devices will go back to “Unassigned” unless they have another assignment scheduled in the calendar.

Screenshot_20171002-171145  Screenshot_20171002-171204


Email Alert Report

You can now send an email of the alert report.

First, go to the alert report by tapping “Report” in the Alert View.


Then, hit the “EMAIL REPORT” button.


This will bring up an email with the Alert Report as well as the Alert’s details in your default email client.



Dark Theme Maps

If you are using either of the Experimental Dark themes, the Map View will now be dark themed as well.



Marker Colors

We have now added additional marker colors, so you can now choose any of the following:

    • Brown
    • Purple
    • Yellow
    • Pink
    • Green
    • Fluorescent Green
    • Light Blue
    • Black

Real-time Marker Updates

Location marker changes now update in real time.

If you update the location or color/icon of a marker on one device, all other devices in your agency will immediately see the changes made to the marker.


Bug Fixes:

  • Uninstalling the app now clears the app’s data.
  • Fixed a bug where multiple lines in the notes field would cause “Send Alert” to return an error.
  • Fixed a bug where the settings menu wouldn’t show pagegroups after startup.
  • Fixed a bug preventing the report view from showing data.

PC App Version 1.1.6 is Now Live!

We have just released version 1.1.6 of our application for desktop PCs! There have been some bug fixes including fixes to position reporting and issues with GPS logging. The GPS system has also been overhauled for improved accuracy when using external GPS devices. Now the PC app should have as good of an idea where you are as your phone does!

In addition to the bug fixes, we have added some new features. You can now clear all alerts easily from the settings window, and you can toggle the debug mode on in order to collect logs from the settings window.

If you have further questions about this version, please send them to our support team at

Stay Safe!

PC App Version 1.1.3 Released

We have released Active911 for PCs version 1.1.3 today which contains the following improvements.

  1. Bug fix for the a disconnect issue causing the app to stop receiving alerts on some PCs.
  2. Bug fix for missing initial location.
  3. Bug fix for losing data when the app exits incorrectly via a force quit or crash.
  4. Bug fix for inaccuracies when using the ruler to measure distances.
  5. Removed everyone from list of pagegroups that can be joined.
  6. Added feedback when attempting to join or leave a locked pagegroup.
  7. Added improved logging in order to improve user experience. (We only receive logs when you manually sends them to us.)

Announcing Active911 for Windows Desktop and Tablet!

Today I have the pleasure of announcing the public release of our Active911 app for both Windows Desktop computers and Windows Tablets! These are two separate apps that are now available to you. The desktop version can be installed on Windows XP, 7, 8, 8.1, and 10 while the Tablet version can be installed on Windows 8.1 and 10. The biggest difference to consider when choosing for your platform is that the desktop version is optimized for a mouse and keyboard while the tablet version is optimized for touch input.

Windows Desktop App Windows Tablet App
Download: Active911 Desktop App Download: From the Microsoft Store

You can download either one from the links listed above. Once you have entered a device code you will start receiving alerts and can use all of the features within the apps.

If you are interested in reading about all of the features in the Windows Desktop App, they have all been documented in previous blog posts:,,

New PC Beta Release

This week we have released an update for the PC Beta app. Much like the previous PC Beta updates, there have been many new features and changes. The most exciting of which is that the app will now communicate directly with any GPS unit on the computer it is running! This means that although you can use GPSDirect or GpsGate, it is not necessary; GPS reporting should just work out of the box.

We have also overhauled the startup process. This was in an effort to improve the overall performance of the app in addition to fixing the spinning green bar issue that some were experiencing.

And for some more visual features, the settings window has been packed full of options. Settings are divided up in to three tabs: General, Mapping, and Agencies. The General tab provides the common settings that pertain to the program. A new feature here is the addition of themes. Currently a Dark or Light Theme can be selected.



The Mapping tab includes all of the options relating to the map’s presentation of information. In addition to settings that you are probably familiar with from our other apps, there is the option to set a default map style and a default location. The default map style sets which map layer should be displayed when the app starts up. This can be Aerial, Aerial With Roads, and Roads. The default location let’s you specify a concrete location for the PC. This can be useful in case you either don’t have a GPS or the PC is always in one place.



And the Agencies tab lets you specify different options for each agency that you are a member of. Common settings from the other apps are present as well as choosing a ringtone.



To wrap things up, I will leave you with a preview of the different themes:


Updates to PC Beta!

This week we have an update to the PC Beta app that we have been building improvements into. This version should be more stable than previous versions and be considerably closer to a public release. There is still room for many features and improvements, but it has all of the most basic functionality built in already.

The first thing I will introduce you to is the right click menu since it will lead us in to many of the new features in this build. Whenever you right click on the map, you will get a context menu that pops up with some information and a few options. The first line is going to be the exact latitude and longitude position that you clicked on. Right clicking on the map also drops a target at those coordinates, and the last option is to remove that target if you don’t want it to display anymore.


In this build you can create and edit alerts. There are three different locations in the app where this option is present. The first place you may notice it is as the first button in the Active911 menu at the top of the screen. This button will always create a new alert, but if you would like to edit an existing alert, an Edit button will display in the top left area of an alert’s details. You can also create and edit an alert by right clicking on the map and using the alerting menu. If there is an alert drawn on the map, this will allow you to edit that alert. The following three images shows where to find these alerting options.


Note that if any of these options are greyed out or missing, your device may not have the Send Alerts capability enabled for your device. This capability can be enabled through the web console.

After you have select create or edit alert, you will see a window allowing you to input information, choose page groups, and complete the alert.




The Markers option in the right click menu is disabled right now, but the distance ruler is enabled. You can use the distance ruler to measure distances much as you would in the Android or iOS app. Just select distance ruler on the menu. Then the map will lock into place so that it cannot be moved around and you can draw a line with the mouse. The distance of the line will be displayed in the bottom of the screen. Note that if you want the line to show up in english or metric units, you can set your preference in the settings. Once you are done measuring with the ruler, just right click again and select End Ruler Mode.



The next neat addition is the ability to change the map type. Aerial, Aerial With Roads, and just Roads are the currently supported options.

And finally, the Overview and Personnel options in the View menu are enabled. You can switch between a view of your alerts and alert information to a view that contains all of your personnel. Personnel are organized by assignments and the distance to each member is displayed with their last response to a call. Note that distance and call information is only displayed on a member if they have reported their position or responded to a call in the last two hours.

That wraps up this PC Beta update. I look forward to your comments and to pushing more features in the future!

New Marker Feature in iOS Beta

We have been busy working here in the office lately! Today we get to share some of the fruits of all this hard work with you. We have released an update to the iOS Beta app that has some improvements and one exciting new feature. Mainly, we have added the ability to create map markers from within the iOS app!

If you are an iOS beta tester and you want to have access to the new create marker feature, then you will need the ‘Edit Map Markers’ capability enabled for your device. Find your device on the device tab of the web console, and edit it to enable this capability. You will need to restart the app on your phone in order for this change to take effect.


In order to support this new feature, we have had to make room on the secondary bar that shows up on the bottom of the map when the screen is held. Now, the Nearest Marker button and the Create Marker button are combined into one button that is labeled ‘Marker’. When you select this button, it will pop up a submenu that contains the two options.


Similarly, the Create Alert button has been labeled ‘Alert’ and will popup a submenu giving you a create alert option with an edit alert option.


After selecting a location on the map and navigating to the create marker option, you will be brought to a view that will ask for some basic information. You can provide a title and description for the new map marker. In addition you have the option to select the new markers color and icon. And just to make it easy to see what the marker will look like once it is created, there is a preview of the marker that will update as you select different colors and icons. Finalize the creation of a new marker by selecting Create in the upper right portion of the screen.


Now if there is a missing location in your area, you can add it just from your phone!

Updates On The Latest PC Beta

You may have heard already, but yesterday we released an update to our PC Beta app! This update is very exiting because it adds a lot of features that were not present yet in the initial PC Beta. Today, I want to give everyone a peek at what the current app looks like and what it is capable of, so let’s get started.

Interactive Map

This is the first PC app with an interactive map which allows you to bring exactly what is important in to view at the necessary zoom level. In addition, the interactive map displays location markers, routing, and other devices.


In the above image you can see one alert for the Active911 Test Agency with routing to the location. The PC that this screenshot was taken on does not have a GPS so the location accuracy leaves much to be desired (The giant blue circle represents the accuracy of the known location).

The Left Pane


     When we take a closer look at the top left corner of the app, you should see a drop down menu which will allow the selection of an agency. So if you are a member of more than one agency, you will be able to choose which one’s alerts to display here. Continue reading

Introducing iOS New Features

This week we updated our iOS app and you probably already have the latest version on your iPhone or iPad. This update includes some really exciting new features that you may have missed in your day to day use of the app. Don’t worry, I’m here to walk through some of the most exciting features, where they can be found, and how to use them!

Top Level Map

In your use of Active911 for iOS, you know that to get to a map view, you need to tap on an alert, then tap on the address in the alert. Now we have included a top level map button on the navigation bar. This allows you to navigate straight into a map easily to view map locations, send a new alert, or use our next new feature: the distance ruler!

Top Level Map

Distance Ruler



Have you ever needed an easy way to measure the distance between one place and another? Perhaps to see how many feet of fire hose you need or how far someone needs to be carried? This can be done pretty easily with the new distance ruler in the latest update. Just hold on any location on the map screen and a bar with some options will show up.


Once you click on the Ruler button, you will then be able to draw any line on the map and the distance will show up at the top of the screen.

Edit Alerts

And the final feature I am going to introduce to you is the ability to edit alarms from your device! This varies somewhat from iPhone and iPad, so we will discuss each one separately.

On iPad, you can select an alert as you normally would. While you are viewing the details of the alert, you can select the PencilIcon as you would to create a new alert. You will be prompted with a pop out menu which will ask if you want to create a new alert or edit this alert. Select edit this alert. Then you can edit the alert in much the same way that you would create a new alert. When you hit send, everyone will receive the update to the existing alert.

Alert Popout Menu



On your iPhone you can select an alert as you normally would. While you are viewing the details of the alert, there will be a Edit button in the top right corner of the screen. Select this button and you can edit the alert in much the same way that you would create a new alert. When you hit send, everyone will receive the update to the existing alert.

New Features in our iOS Beta App!

We released an update to our iOS app beta testers that includes a bunch of new features! If you are not an iOS beta tester, you will see it soon after it has been approved by the beta network. The new features include:

  • The map is now accessible from the navigation bar.
  • The map now includes a distance ruler from the long press menu.
  • Devices with create alerts permissions can now edit existing alerts
  • Devices with create alerts permissions now have additional fields (Cross Street, State, Country, Apt/Unit, CAD Code, Map Code, Priority).
  • Agencies are collapsable in the alert list.
  • Devices with assignment override permission now have an option to notify devices when assigning them to an existing assignment.
  • Added Spanish translation.