We recently released an update to the Android app that, among other things, slightly changed how device responses are recorded. Unfortunately, this caused a bug for some of our users where the app crashed when responding to an alert. We pushed out an update to try and fix the bug, but it hasn’t worked for everyone. Since alert response is one of our core features, we’ve rolled back the Android app until a proper resolution is found. The update we rolled back had a couple of minor fixes aside from the responses change:
- There was a bug where sometimes opening an alert from the cadpage-style popup would open the wrong alert data. This has been reintroduced. If you experience this bug you can re-open the app from the home screen, or switch to a different notification style.
- The map layers interface was polished. It has gone back to a separate screen instead of a pop-up drawer. This is a cosmetic change and shouldn’t affect anything else.
We’re currently beta testing a version of the app that fixes the response issue. If you experienced crashes when responding to alerts after the latest update (or ever), and would like to help test the fix, contact support.