Straight from Support: Use your department GIS Data for mapping

As many of you know, Active911′s default mapping system uses Google Maps to provide you with routing and directions. We take the address sent to us by your dispatch, and search Google Maps for that address. Whatever Google Maps returns as the result is where we route you for the call. Google Maps is great, but it’s not perfect. Some of our departments have had issues with addresses in the wrong location, streets labeled incorrectly, and many other issues that could not be solved easily by using only Google Maps.

In an effort to help departments whose routing through Google Maps is poor or inaccurate, we have developed a new mapping system called “Wiz”. Wiz is in a very early beta phase, and uses shapefiles provided by users that contain the address information for the locations in their response area. Specifically, the shapefiles need to contain the address number, street name, city name, and zip code. When that information is entered into Wiz, we search Wiz for the address sent to us by a dispatch center for an emergency, rather than defaulting to Google Maps. If we are unable to find the address using Wiz, the system will then attempt to use Google Maps.

If you’re interested in beta testing Wiz, please send an email to support@active911.com expressing your interest, along with a shapefile that contains the address number, street name, city name, and zip code for all the locations in your area.

4 thoughts on “Straight from Support: Use your department GIS Data for mapping

  1. Does Active 911 also agree not to share our data with other GIS data repositories and or GIS entities that like to take in data without permission from the local GIS Data Set Managers?

    • Yes, we view the data as belonging to the mapping authority we record, and the account(s) to which the information is applied.

  2. That will help a bit. But I think the bigger problem is google routing us on roads that are not roads or the roads are not there any more. That is a big problem in NE Washington state. As you know using a Esri road layer would fix that.

  3. My map layers will not let me change to satellite view. It only stays on basic road view and will not give me any options with the drop down selector. Is this a bug? It used to work fine….

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